Return and Refund Policy

Return and Refund Policy

Please review our Return and Refund Policy carefully before purchasing from Trainotrack Solutions. We provide IT certification and English exam vouchers, and all refund requests are handled according to the conditions below herein:


1. Refund Eligibility

Refund requests are reviewed on a case-by-case basis. If your order has not been processed or assigned, you may be eligible for a refund after verification.


2. Non-Refundable Items

Once a voucher has been delivered, assigned, redeemed, activated, used, or expired, it is strictly non-refundable.


3. Incorrect Orders or Technical Issues

If you receive a wrong voucher or face a genuine delivery issue, contact our support team immediately. We will investigate / verify the raised issue and revert on the same.


4. Contact Us for Refund Requests

To request assistance, share your order ID, registered email address, and issue details in the following :

Email: info@trainotracksolutions.com
Phone: +91-7428524284

We appreciate your trust in Trainotrack Solutions and look forward to supporting your certification journey.